Technical Support

TEC Holiday Schedule: The office will be closing Friday, December 22 at 12:00 PM EST and reopening for regular business hours on Tuesday, January 2, 2018. Tech Support emails received during this time will be monitored but responses will be delayed.  If you need help quicker, try contacting the manufacturer’s support directly:

  • Products you have questions about...

  • Computer Configuration (If applicable)

  • To view your computer information, right-click on My Computer, select Properties and view the General tab.

  • We provide installation and troubleshooting help with KeyCreator, DataCAD, SURFCAM, and Envisioneer To determine your version number, select Help from the program menu and then select About. Write down the version number. e.g. Kubotek KeyCreator 8.0.0

  • Windows ME, Windows NT, Windows 2000, Windows XP, Windows Vista, or Windows 7. To determine your operating system, right-click on My Computer, select Properties and view the General tab.

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