Technical Support
TEC is happy to be your first line of support for all our products including Ultimaker, Roland DGA Mills and Print/Cut machines and LaserPro Laser Engravers!
Toll Free Support: 1-800-338-2238
Email: TechSupport@TECedu.com
Available Monday – Friday, 8:00 am – 4:30 pm EST (unless otherwise noted above).
If you need immediate assistance beyond our business hours, you can try contacting the manufacturer’s support directly (please note, manufacturer hours vary and there may or may not be someone available to assist you):
- Ultimaker NA:
Phone 1-888-229-9046
Email support@ultimakernasupport.com - Roland DGA:
Tech Support Site https://www.rolanddga.com/support
Email Form https://www.rolanddga.com/support/product%20support%20form - LaserPro:
Email technical@GCCAmerica.com
Website http://gccf.gcc.com.tw/webservice/Gccworld/CheckSerialArea.aspx - 3D Systems
Email customersupport@3dsystems.com - UP / TierTime
Webpage/Email http://www.tiertime.com/support - KeyCreator (KubotekUSA) Software
Webpage: https://www.kubotek3d.com/support - Envisioneer (Cadsoft)
Webpage: https://www.cadsoft.com/contact-support/
In order for us to best assist you, please submit the below form with details about your issue. A member of our support staff will respond as soon as possible!
Thank you!


