Technical Support
TEC is happy to be your first line of support for all our products including Ultimaker, Roland DGA Mills and Print/Cut machines, Intelitek, Niryo, Lucas-Nuelle, and LaserPro Laser Engravers!
Toll Free Support: 1-800-338-2238
Email: support@technology-education-concepts.odoo.com
Available Monday – Friday, 8:00 am – 4:30 pm EST (unless otherwise noted above).
If you need immediate assistance beyond our business hours, you can try contacting the manufacturer’s support directly (please note, manufacturer hours vary and there may or may not be someone available to assist you):
- Intelitek:
https://helpdesk.intelitek.com/portal/en/home – Knowledge base and ability to submit a ticket for Intelitek - Ultimaker:
https://support.makerbot.com/s/ – Articles, FAQ’s and ability to submit a support request - Roland DGA:
Tech Support Site https://www.rolanddga.com/support
Email Form https://www.rolanddga.com/support/product%20support%20form - LaserPro:
Email technical@GCCAmerica.com
Website http://gccf.gcc.com.tw/webservice/Gccworld/CheckSerialArea.aspx - 3D Systems:
Email customersupport@3dsystems.com - NIRYO:
Email Form https://niryo.com/contact/#single/0 – technical support and/or after-sales service requests - UP / TierTime:
Webpage/Email http://www.tiertime.com/support - KeyCreator (KubotekUSA) Software:
Webpage: https://www.kubotek3d.com/support - Envisioneer (Cadsoft):
Webpage: https://www.cadsoft.com/contact-support/
In order for us to best assist you, please submit a ticket with details about your issue. A member of our support staff will respond as soon as possible!
Thank you!
